Xbox 360 Guitar Hero World Tour Guitar Kit Top Quality

5 stars for the game.
0 stars for the guitar controller.

Game:

Not much to say. Game is very fun and all of the family enjoys playing it.

Good amount of songs with some great and some not so great but that seems to be the norm for these types of games but there is something here for just about everyone.

Guitar Controller:

Got this and right out of the box the guitars strum bar was making a nice loud squeaking noise. No problem as I play with the sound up so it drowned out that but within thirty days of playing started having problems as I started missing notes when I had been hitting them. Couldn't figure out what was going on so I did an online search and found out that this guitar controller has many problems due to cheap switches and that was what was causing the double strumming while pushing down on the strum bar.

Never really gave much thought to the warranty but in my searches found that one can fix this fairly simply but said if under warranty give it a shot so I just made it by one day on the warranty. Getting an RMA from Activision is very easy. They require proof of purchase and the neck of the guitar and also provided a shipping label to send it to them.

So today I got my replacement.

Upon opening the shipping box I saw a rather beat up looking white box that contained the replacement. Pull the guitar out and inspect it and it's clearly not new as the underside of the guitar body has multiple scratches. Kinda upset at that but oh well.

Put the batteries in and onto testing my USED replacement. Test down strumming and works as it should. Test up strumming and immediately it's double and triple strumming.

So for the cost of this game with the guitar Activision sends a used replacement that is also faulty. Really wonder if anyone actually tests these USED replacements before sending them back to customers?

So anyone buying the Guitar Kit version of this needs to read the reviews and think twice before purchasing it as this guitar has some serious problems that would not be happening if they had actually used quality parts when building them.


Update: Contacted Activision in a calm manner explaining my displeasure on the used replacement and the fact it also is faulty and a new RMA has been issued. This time they escalated the incident to ensure that the replacement I receive will be a new, factory sealed and fully-functional product and then upgraded that to so that they will be sending the GUITAR HERO 5 model instead of the World Tour model.

That is what customer service is all about.Get more detail about Xbox 360 Guitar Hero World Tour Guitar Kit.